Do your best not to be featured in them. (Mark Blinch/Reuters) Retail workers have seen some scary and even disgusting things. It's about supply and demand. For the most part, it's overlooked. They may be in the minority, but this is also the time of year that customers tend to go nuts while they’re shopping. "I don't know if I had one particular horror story. The articles/videos/social media posts about how much customers and customer service sucks, about true customer service horror stories, about stories of employee abuse by a customer that was sanctioned or ignored by the company, come from retail workers. Sure, they’re probably trying to get the perfect gifts for family and friends. Category: Funny Customers, Life as a Cashier, Retail Stories Tags: Customers, Humor 4 Comments I go to the grocery store every single day because I grew up with people who went once a week and ended up with a tin can Narnia in the pantry because of it. Let's look at several first hand stories to learn more. Give them a read. Naturally, some of them are rude. And one expert thinks the problem is getting worse. Many people who work in retail have stories of rude customers. Related: You Are Entitled To Your Opinion, But Not To Our Service Here are some of the worst rude customer stories from people who work retail jobs. 16 Horrifying Stories Of Angry Customers Going Way Over The Line. So when the question “What was your ‘I’m about to lose my sh*t moment’ with a customer?” was posed on r/AskReddit, the floodgates opened and people who work retail jobs spilled out all of their retail-induced trauma. No matter how justified, it usually ends badly for the employee. "The customer is always right" line is so misunderstood. Meanwhile, over at Reddit, the "Tales From Retail" and "Tales From Your Server" subreddits are dedicated to employees dealing with difficult customers. People who work in customer service talk to a lot of people throughout the day. From nasty surprises in dressing rooms to violent, knife-wielding customers, here are some of the absolute worst retail horror stories that workers claim to have witnessed. It's not about pandering to every dumbass customer that wants to argue. But retail workers are the ones who suffer the rude and entitled attitudes that come with this! 1. That's when an employee might go off on a customer. The Joys Of Retail. Customer: “If you don’t mind me saying so, I really don’t like your haircut at all.” He genuinely did not think he was being rude; he just thought I wanted his opinion. ... because I never said anything really rude to her, other than to answer the question she clearly asked. If customers want product A, you should sell product A, even if you think product B is better. 18 Walmart Employees Share Their Worst Customer Horror Stories by Laura Hohenstein. Kim Bhasin. 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